Terms & Conditions
Welcome to Torque Block. By accessing our website, purchasing products, or interacting with our services, you agree to comply with the following Terms & Conditions.
These terms govern website usage, product purchases, consultations, logistics coordination, and customer interactions with Torque Block.
1. Website Usage
Torque Block provides product listings, motorcycle tyre recommendations, fitment guidance, comparison tools, and related ecommerce services.
Users agree not to misuse, disrupt, reverse-engineer, scrape, automate, or attempt unauthorized access to any part of the website, database systems, APIs, or operational infrastructure.
2. Product Information & Fitment Responsibility
Torque Block makes commercially reasonable efforts to provide accurate tyre specifications, fitment information, and compatibility guidance.
However, final responsibility for verifying tyre size, load rating, speed rating, wheel compatibility, and motorcycle fitment remains with the customer.
Customers are advised to verify motorcycle manufacturer specifications, owner manuals, and current wheel setup details before placing an order.
Torque Block shall not be held responsible for compatibility issues arising from modified motorcycles, aftermarket wheel conversions, custom swingarms, incorrect customer selections, or improper installation.
3. Pricing, Inventory & Order Acceptance
Product pricing, stock availability, specifications, and promotional offers are subject to change without prior notice.
While Torque Block attempts to maintain accurate inventory and pricing information, occasional technical, administrative, or synchronization errors may occur.
Torque Block reserves the right to:
- Cancel or refuse orders affected by pricing or inventory errors.
- Limit order quantities where necessary.
- Request additional customer verification before processing high-value orders.
- Issue refunds for cancelled or unavailable orders.
4. Payments & Transaction Security
Payments are processed through third-party payment gateways using secure encrypted transaction systems.
Torque Block does not store sensitive payment credentials such as card numbers, CVV details, or banking passwords on local servers.
5. Shipping & Delivery
Shipping timelines are estimates and may vary depending on logistics operations, courier serviceability, regional conditions, and operational constraints.
Torque Block shall not be held liable for delays caused by third-party logistics providers, weather disruptions, strikes, transportation failures, or force majeure events.
6. Returns, Refunds & Cancellations
Returns, cancellations, refunds, and replacements are governed by the official Torque Block Returns & Refund Policy.
Customers are advised to review the applicable policy before completing a purchase.
7. Warranty & Product Liability
Product warranties, where applicable, are provided by the respective tyre manufacturers.
Warranty coverage generally applies only to eligible manufacturing defects and does not cover:
- Improper installation
- Incorrect inflation pressure
- Track or racing usage
- Road hazards and punctures
- Burnouts or misuse
- Accidental damage
- Improper storage or maintenance
Warranty approvals remain subject to manufacturer inspection and evaluation procedures.
8. Limitation of Liability
Torque Block shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:
- Product misuse
- Improper installation
- Incorrect fitment selection
- Motorcycle modifications
- Racing or competition usage
- Third-party logistics delays
- Unauthorized repairs or alterations
9. Intellectual Property
All website content including logos, graphics, product descriptions, comparison systems, branding, and design elements are the intellectual property of Torque Block unless otherwise stated.
Unauthorized reproduction, scraping, copying, redistribution, or commercial usage is prohibited.
10. Policy Updates
Torque Block reserves the right to modify, revise, or update these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes, legal proceedings, or claims arising from the use of Torque Block services shall fall under the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka.
12. Contact & Support
For questions regarding these Terms & Conditions, customers may contact Torque Block support through:
- Email Support
- WhatsApp Assistance
- Customer Helpline